Customer Service Policy

We’re here to make your shopping experience as smooth and stress-free as possible. Our customer service team is committed to providing timely, helpful support whenever you need assistance.

How to Contact Us

If you have questions about your order, shipping, returns, or products, please reach out to our customer support team. We aim to respond to all inquiries as quickly as possible during business hours.

Order Support

We’re happy to help with:

  • Order status and tracking information

  • Shipping and delivery questions

  • Return and refund requests

  • Product-related inquiries

Providing your order number when contacting us will help us assist you faster.

Response Time

We strive to respond to all customer inquiries within 24–48 business hours. During high-demand periods, response times may vary slightly, but we will always do our best to get back to you promptly.

Our Commitment

  • Clear and honest communication

  • Fair and reasonable solutions

  • A customer-first approach to every request

Your satisfaction matters to us. If something isn’t right, we’ll work with you to find the best possible solution.