This disclosure is provided to comply with California Assembly Bill No. 1200 (AB 1200), which mandates clear and transparent communication of product warranty terms, return policies, and consumer rights to residents of the State of California. We are committed to upholding the requirements of this legislation and ensuring all California customers have full access to the information needed to make informed purchasing decisions.
1. Core Requirements of AB 1200
California Assembly Bill No. 1200 requires retailers selling goods to California consumers to:
- Disclose all warranty terms (express or implied) in a clear, easy-to-understand format.
- Provide accessible information about return and refund policies before purchase completion.
- Avoid using misleading language or unfair practices that limit consumer rights under California law.
2. Our Disclosed Policies for California Consumers
Warranty Terms
All our compact food processors come with a 1-year limited warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal household use. If a defect is identified within the warranty period, we will repair or replace the product at our discretion, free of charge.
This warranty does not cover damage caused by improper use, accidental damage, unauthorized modification, or normal wear and tear.
Return & Refund Policies
Our return and refund policies, which apply to California consumers, align with AB 1200 requirements and are summarized below (full details available in our [Refund Policy] page):
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Return Window: Eligible products may be returned within 60 days of delivery.
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Return Eligibility: Items must be unused, in original packaging, and accompanied by all accessories and documentation.
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Refund Processing: Approved refunds are issued in USD (United States Dollars) within 5–10 business days after we receive and inspect the returned item.
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Shipping Coverage: All products qualify for free worldwide shipping, with no hidden fees for California orders.
3. Accessibility of Policy Information
To comply with AB 1200’s transparency mandates, all our policies (warranty, return, shipping, accessibility) are:
- Prominently displayed on our website’s footer and policy center.
- Linked directly on product detail pages and during the checkout process.
- Written in plain language, free of technical jargon or confusing terminology.
4. California Consumer Rights
California consumers retain all rights granted under the California Song-Beverly Consumer Warranty Act and other applicable state laws, which may supersede some provisions of our limited warranty. Our policies do not waive or limit any statutory rights that cannot be waived under California law.
5. Questions & Inquiries
If you are a California resident and have questions about our compliance with AB 1200, or need further clarification on our warranty and return policies, please contact our customer service team via the email or contact form provided on our website.
We reserve the right to update this disclosure as needed to reflect changes in legislation or our business practices, with updates posted promptly on our website.
